CKBD Privacy Policy – Your Data, Our Responsibility

Welcome to ckbd. This Privacy Policy ("Policy") explains how ckbd (ckbd.pro) collects, uses, and protects your personal information. By using any ckbd service, you agree to the terms of this Privacy Policy.

We believe privacy is a right for every user, not a privilege. That is why ckbd has made data protection a top priority from the very beginning. Our systems are designed to ensure your data is never collected unnecessarily.

This policy applies to the ckbd website, mobile app, and all ckbd-related digital channels. It does not apply to third-party websites or services.

Ckbd only collects information that is genuinely necessary to provide our services. We never ask for unnecessary personal data. The table below shows what data we collect and why:

Ckbd uses your information only for specific, legitimate, and transparent purposes. Data collected is never used beyond the purpose for which it was gathered. See the details below:

• Account Management: To make registration, login, and profile updates smooth and convenient.
• Payment Processing: To process deposits & withdrawals quickly and securely.
• Security: To detect fraud, account hacking, and irregularities.
• Legal Compliance: To comply with anti-money laundering laws and regulatory requirements.
• Customer Support: To resolve your issues quickly.
• Promotional Communications: To notify you about bonuses & offers (you can opt out at any time).
• Service Improvement: To analyse usage patterns and improve your platform experience.
• Responsible Gaming: To identify problem gaming patterns and offer appropriate support.

Ckbd does not generally share your personal data with third parties. However, limited sharing may be necessary in certain specific circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive limited information solely to process transactions. They operate under their own privacy policies.
• Legal Obligation: Information required for court orders, government investigations, or legal proceedings may be shared with law enforcement authorities.
• Security Investigation: Information required for fraud or cybercrime investigations may be shared with relevant security agencies.
• Technology Partners: Encrypted data may be shared with trusted partners for server hosting or analytics services.

In all cases, third parties are contractually bound to uphold our privacy standards and may not share the data they receive with anyone else.

The ckbd website and app use cookies and similar technologies. Cookies are small data files stored in your browser or on your device that help enhance your experience.

Ckbd uses three types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language selection or interface settings.
• Analytics Cookies: To understand which parts of the site are used most. You can disable these at any time.

Ckbd uses industry-standard technology to protect your data. Our security team monitors systems around the clock to prevent any unauthorised access.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

Ckbd does not retain data longer than necessary. All data is stored while your account remains active. After account closure, different types of data are held for varying periods:

• Transaction Records: Up to 5 years as required by law
• KYC Documents: 3 years after account closure
• Gaming History: 2 years after account closure
• Customer Support Communications: 1 Year
• Cookies & Browsing Data: After session ends or within a maximum of 30 days

Once the retention period expires, data is permanently deleted or anonymised so that you can no longer be identified.

Ckbd believes you should have full control over your own data. We ensure the following rights:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data unless retention is required by a legal obligation.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Portability: You can request a copy of your data in a readable format.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email us at support@ckbd.pro. We aim to respond within 30 business days.

Ckbd's services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.

Ckbd may update this Privacy Policy as needed. For significant changes, we will notify you via email or in-app notification. The "Last Updated" date at the top of the page will always reflect the most recent revision.

Continued use of ckbd after any policy update will be considered acceptance of the revised policy. We recommend checking this page regularly.

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

We typically respond within 24 to 48 hours. Complex privacy requests may take up to 30 business days.